An effective manager pays attention to many facets of management, leadership and learning within organizations. So, it’s difficult to take the topic of “management success” and say that the following ten items are the most important for management success. I will, however, suggest seven management success skills without which I don’t believe you can be a successful manager.
The most important issue in management success is being a person that others want to follow. Every action you take during your career in an organization helps determine whether people will one day want to follow you.
A successful manager, one whom others want to follow:
- Builds effective and responsive interpersonal relationships. Reporting staff members, colleagues and executives respect his or her ability to demonstrate caring, collaboration, respect, trust and attentiveness.
- Communicates effectively in person, print and email. Listening and two-way feedback characterize his or her interaction with others.
- Builds the team and enables other staff to collaborate more effectively with each other. People feel they have become more – more effective, more creative, more productive – in the presence of a team builder.
- Understands the financial aspects of the business and sets goals and measures and documents staff progress and success.
- Knows how to create an environment in which people experience positive morale and recognition and employees are motivated to work hard for the success of the business.
- Leads by example and provides recognition when others do the same.
- Helps people grow and develop their skills and capabilities through education and on-the-job learning.
By Susan M. Heathfield, About.com Guide